Terms of service.

Last updated 20 March 2026. Questions about these terms? Mail privacy@juuste.com and a person answers.

1. Acceptance of Terms

By accessing or using JUUSTE's services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Description of Services

JUUSTE provides a cloud-based operational excellence platform for manufacturing operations, including but not limited to safety checks, quality control, maintenance tracking, and related features.

3. Account Registration

To use certain features of our Services, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

4. Acceptable Use

You agree to use our Services only for lawful purposes. You will not:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious code or viruses
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Services
  • Use the Services to compete with JUUSTE
  • Reverse engineer or attempt to extract source code

5. Subscription and Payments

5.1 Fees

Access to certain Services requires payment of fees. You agree to pay all applicable fees as described at the time of purchase.

5.2 Billing

Fees are billed in advance on a recurring basis (monthly or annually) depending on your subscription plan. You authorize us to charge your payment method on a recurring basis.

5.3 Changes to Fees

We may change our fees with at least 30 days' notice. Your continued use of the Services after the price change constitutes your agreement to pay the modified fees.

5.4 Refunds

Fees are non-refundable except as required by law or as expressly stated in these Terms.

6. Intellectual Property

The Services and all content, features, and functionality are owned by JUUSTE and are protected by copyright, trademark, and other intellectual property laws.

6.1 Your Data

You retain all rights to the data you input into the Services ("Your Data"). You grant us a license to use Your Data solely to provide and improve the Services.

6.2 Our License

We grant you a limited, non-exclusive, non-transferable license to access and use the Services in accordance with these Terms.

7. Data Security and Privacy

We implement reasonable security measures to protect your data. However, no system is completely secure. Our collection and use of personal information is governed by our Privacy Policy.

8. Service Availability

We strive to provide reliable Services but do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue any aspect of the Services at any time.

9. Termination

9.1 Termination by You

You may terminate your account at any time by contacting us at privacy@juuste.com. Termination will be effective at the end of your current billing period.

9.2 Termination by Us

We may suspend or terminate your access to the Services immediately if you violate these Terms or for any other reason at our discretion.

9.3 Effect of Termination

Upon termination, your right to use the Services will cease. We may delete your data in accordance with our data retention policies.

10. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JUUSTE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, OR OTHER INTANGIBLE LOSSES.

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

12. Indemnification

You agree to indemnify and hold JUUSTE harmless from any claims, damages, losses, liabilities, and expenses arising from your use of the Services or violation of these Terms.

13. Governing Law

These Terms are governed by the laws of Belgium, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Belgium.

14. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by email or through the Services. Your continued use after changes constitutes acceptance of the modified Terms.

15. General Provisions

15.1 Entire Agreement

These Terms constitute the entire agreement between you and JUUSTE regarding the Services.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver.

15.4 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.

16. Contact Information

If you have questions about these Terms, please contact us at:

Give your operators a next step.

Sixty minutes on a line like yours. Ready to start? We onboard you right there, in the same meeting.

  • We come to you, or we do it online.
  • Ready? You have your own account before we hang up.
  • If it is not a fit, we will say so.

We will email you within one working day. No newsletter, no drip campaign.